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Prasad3435's avatar
Prasad3435
Copper Contributor
Jul 01, 2021

Display name in Outlook for meeting invitations

I've a weird issue, not sure if this is related to Outlook or Exchange.

We use third party tool to host events. When the invitation sent to on-premises users, they see "host" email address in Outlook rather actual sender. For example, mailto:meeting@meeting.com is the From address, mailto:host@mycompnay.com is the Reply-To address. When end user receives this email in Outlook/OWA, he sees host@mycompnay.com.  Since mailto:host@mycompnay.com is part of our GAL, Outlook displays the actual display name based on GAL.

I tracked all hops including Exchange servers, everywhere I see that from address is mailto:meeting@meeting.com and Reply-To address is mailto:host@mycompany.com, not sure why Outlook/OWA uses Reply-To address to show the sender.  moreover this only happens for meeting invites, if I send non-calendar items, this displays correctly (user sees mailto:meeting@meeting.com as sender)

 

Has anyone had similar experience earlier?

3 Replies

    • Prasad3435's avatar
      Prasad3435
      Copper Contributor
      Still trying the for the solution. But I think this is related to the message class. More to follow!
      • Victor_Ivanidze's avatar
        Victor_Ivanidze
        Bronze Contributor
        Create a transport agent that will clear the Reply-To: in the meeting invitations.