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Why isn't my help working in excel 365?
I keep trying to access help but it won't come up. just gives me an error message.
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NikolinoDE In Excel 365,click on File -> Account -> Update License, which is on the right hand side of the Account screen. This will require you to sign in with your Microsoft account, and should give you authorization to use the help facility. The authorization may not last very long, I have to use this button repeatedly. You should get a message to restart; you have to close the app and reopen. It is a pain, but it has worked for me. It would be nice if the error message could give a better hint than "check your network connection"
Thanks for this tip. This helped resolve my issue and Help is now populating on the sidebar in Excel 365.