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Why isn't my help working in excel 365?
I keep trying to access help but it won't come up. just gives me an error message.
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Thanks for your answer. Very helpful! I fixed the issue by updating 365 per your instructions. BTW the part about "File" > "Options" > "Advanced" > "Reset" didnt work for me. I googled how to reset cache in Excel and found that "File" > "Options" > "Save" > "Cache Settings" > "Reset" works well.
Thanks, I made the suggested changes and help worked when I reopened Word. BillA47