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Jim_Burr's avatar
Jim_Burr
Copper Contributor
Jul 04, 2023

when i try to print my computer goes to fax

when I try to print my computer goes to fax and will not print

  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    Jim_Burr 

    Here are a few steps you can try to resolve the issue:

    1.  Wrong printer set: If you only have the problem when printing with Excel, go to File --> Print --> Printer. It's probably set to fax. Choose your printer and print it out.
    2. Check the default printer settings if all programs automatically set it to fax when printing. Make sure your default printer is set correctly. Go to the Control Panel or Settings on your computer, find the Printers or Devices and Printers section and make sure the printer you want is set as the default.
    3. If all this did not help, I recommend providing additional information. Information such as Excel version, operating system, storage medium, printer type, printer connection type. Find out whether the same printer problem occurs with all programs. Whether the printer problem only occurs on a specific page or only in Excel, etc. This can help provide a concrete solution.

    My answers are voluntary and without guarantee!

    Hope this will help you.

    • Jim_Burr's avatar
      Jim_Burr
      Copper Contributor

      NikolinoDE  I resolved the issue by switching to a different format of the same printer in my printer listing that were on line.

      • NikolinoDE's avatar
        NikolinoDE
        Gold Contributor
        I am glad that you were able to solve your problem.
        I wish you continued success with Excel!

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