Forum Discussion
Vertical scroll bar crashes EXEL
For the past week every time I use the vertical scroll bar to move more than 47 lines the EXEL program crashes and all previously recorded data is lost. I can use the down arrow sometimes to move but even that has crashed EXEL. Using the ENTER key has been the only way to get beyond line 47 and enter data. I have started saving every entry because I can't tell when EXEL will crash.
jeraldcb
3 Replies
- Nope......
Same issue my side. Spent 3 hours online with Microsoft help - and we thought we had it down to a corrupt user profile.
After a complete windows and office 365 reinstall problem persists.
Am using Kaspersky Total Security - dont know if anyone else has the problem?
jeraldcb wrote:For the past week every time I use the vertical scroll bar to move more than 47 lines the EXEL program crashes and all previously recorded data is lost. I can use the down arrow sometimes to move but even that has crashed EXEL. Using the ENTER key has been the only way to get beyond line 47 and enter data. I have started saving every entry because I can't tell when EXEL will crash.
jeraldcb
- Hi,
See if this is applicable to you
https://blogs.technet.microsoft.com/the_microsoft_excel_support_team_blog/2013/11/04/updated-excel-2013-crashes-when-you-attempt-to-scroll-down-the-page/
Hope this helps
