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program's avatar
program
Copper Contributor
Dec 01, 2017

Unlicensed product Excel

Hi I have a problem with Excel. I cannot do any activities with the previous files that is saved in my computer. I see Excel (Unlicensed product) on the top. I do not know what to do. Please help m...
excel
Haytham Amairah's avatar
Haytham Amairah
Silver Contributor
Dec 01, 2017

You have to license the product to be able to use your files.

Please visit this site: https://products.office.com/en/products?tab=O-Home

 

You can temporarily use https://office.live.com/start/Excel.aspx#

 

 

Susanne Passas's avatar
Susanne Passas
Copper Contributor
Dec 29, 2017

I've had Office 365 (purchased copy) for the last eighteen months but am now seeing "unlicensed copy" at the top of my Excel. Why and what should I do about it?

  • SergeiBaklan's avatar
    SergeiBaklan
    Diamond Contributor
    Dec 30, 2017

    Hi Susanne,

     

    I had same issue once. Have no idea what was the reason, just uninstalled Office, deactivated that PC installation on O365 portal and installed again from the portal - that helped.

     

    Assuming what portal shows you have valid license and not exceeded number of installations.

  • Haytham Amairah's avatar
    Haytham Amairah
    Silver Contributor
    Dec 29, 2017

    Please check out these links to overcome the issue:

    https://support.office.com/en-us/article/Unlicensed-Product-and-activation-errors-in-Office-0d23d3c0-c19c-4b2f-9845-5344fedc4380

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install-mso_windows8/office-365-home-premium-subscription-saying/694cfd81-7a11-41f9-afb9-9fd90f9f2a88

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