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null null's avatar
null null
Copper Contributor
Jun 15, 2018

Unable to deselect in excel

Yesterday when I selected multiple cells in a Microsoft Excel 2016 worksheet, I could hold CTRL key and deselect the cells I wanted removed. But for some reason TODAY when I hold down Ctrl and then cl...
excel
Olaf Hubel's avatar
Olaf Hubel
Former Employee
Jun 18, 2018

We have found an issue with the deselect feature and decided to temporarily disable it. As soon as the fix has been pushed out to all users we will enable the feature again. This should be in the next couple of weeks. 

 

Thanks

Olaf

  • gbansen's avatar
    gbansen
    Copper Contributor
    Feb 21, 2021

    Olaf Hubel Why hasn't this issue been fixed?

  • hyzenthlay's avatar
    hyzenthlay
    Copper Contributor
    Mar 07, 2019

    When is this going to be resolved for Office 2016? 

     

    I just downloaded the last update a minute ago and I am still not able to deselect in Excel. Unacceptable!  

     

    I generally like Excel, but to have a basic function disappear overnight and still not be restored months later.... no. Plus, now I'm in fear of ever updating again, because... who knows what the next update will break? 

     

    I'm *thisclose* to switching to LibreOffice and never buying any version of MS Office again, and that option is looking better and better all the time... 

    • Olaf Hubel's avatar
      Olaf Hubel
      Former Employee
      Mar 07, 2019

      Sorry for all the confusion around this. 

       

      The Deselect feature is an Office 365 (Home, Business, ….) and Office 2019 feature. 

      This means it does not work in Office 2016. We had a bug where it was turned on for a very short time by mistake in Office 2016. We have fixed this bug, this happend at the same time we also had to disable the feature for a month in Office 365. After we fixed all open issues we turned it back on for Office 365. 

       

      The deselect feature never existed in Office 2016 (or any other older version). We created this feature in late 2017.

       

      I hope this answers your question. 

       

      Olaf

      • NickADD's avatar
        NickADD
        Copper Contributor
        Jun 27, 2019

        Olaf Hubel Any further word on this? The feature is still disabled for me.

  • Joey Howard's avatar
    Joey Howard
    Copper Contributor
    Nov 07, 2018

    I am currently having this issue. I have the same version of Excel on two different laptops. On one the deselect option works, the other laptop however does not work

    • Olaf Hubel's avatar
      Olaf Hubel
      Former Employee
      Nov 07, 2018
      Are you logged into Office with an Office 365 account on both devices? If so can you please sent a frown (click on file, feedback, I don't like something). Please mention my name in the text (so I can search for it). This will help us troubleshoot any possible issues.
  • Tim Rowe's avatar
    Tim Rowe
    Copper Contributor
    Jun 18, 2018

    Olaf,

    Please don't abandon this add in, as it really saves me time. 

    • Olaf Hubel's avatar
      Olaf Hubel
      Former Employee
      Jun 18, 2018
      Thanks, we love it too. It will come back very shortly.
      • Scott Pease's avatar
        Scott Pease
        Copper Contributor
        Jun 19, 2018
        Olaf,

        When is this functionality returning? I am currently on version 1805. Prior to update deselect was working properly. Any insight into when this may return it is very detrimental to our work practices and efficiency.

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