Forum Discussion
EricStarker
May 05, 2017Gold Contributor
The new Facebook Ads Manager for Excel supercharges campaign reporting
Advertisers frequently depend on Excel to evaluate and report on digital campaigns. However, creating custom reports from multiple accounts and tracking performance across numerous campaigns can be t...
paubru
Nov 12, 2019Copper Contributor
EricStarker , Hi, I´m trying to use this Add-in, have already downloaded and conected to FB account. However, whenever I try to download a report, keep getting the same error message that a system issue prevented the report to download. It keeps the same for several days now.
Can you hint on how to solve this?
Thank you!
Paula
- ThinkPatelVJan 14, 2020Brass Contributorgood morning,
check these article from the site, i believe it could resolve your query.
"there is more information available on the left side panel under the troubleshoot tab".
https://en-gb.facebook.com/business/help/343012229412284?id=2391001810970883