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Fred Kaffenberger's avatar
Fred Kaffenberger
Copper Contributor
Feb 10, 2021

The file couldn't open in Protected View. Excel error from Power BI xlsx export

In the last few weeks, I have 3 users who have let me know about this error. When they save Excel exports from Power BI to download folder (using Chrome and Firefox), they get the message: The file...
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skdjh's avatar
skdjh
Copper Contributor
Feb 11, 2021
How about disabling protected view? Have you tried?

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Excel error from Power BI xlsx export","id":"message:2121004","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:107562"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ExcelGeneral"},"conversation":{"__ref":"Conversation:conversation:2121004"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2121004"},"body@stripHtml({\"truncateLength\":200})":" In the last few weeks, I have 3 users who have let me know about this error. When they save Excel exports from Power BI to download folder (using Chrome and Firefox), they get the message: The file...","body@stringLength":"1765","rawBody":"
In the last few weeks, I have 3 users who have let me know about this error. When they save Excel exports from Power BI to download folder (using Chrome and Firefox), they get the message: The file couldn't open in Protected View
 
Anyone know of changes in Office 365, Excel (we're on the semi-annual channel, so we updated in Jan) that would cause this error to come up more often? It comes up when they export to Excel, but I can't reproduce. I can cause this error to come up by fiddling with my settings in Excel. However, they don't seem to have changed their settings recently and they can download files from other sources without this message.
 
Version 2008 (Build 13127.21064 Click-to-Run)
Semi-Annual Enterprise Channel

To be clear, this is not the typical bar at the top, which says: That bar says: PROTECTED VIEW Be careful—files from the Internet can contain viruses. Unless you need to edit, it's safer to stay in Protected View. [Enable Editing]. No, this is a popup in Excel that says the opposite: The file couldn't open in Protected View.
","kudosSumWeight":0,"postTime":"2021-02-10T13:44:48.079-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuMXwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message2121004AttachmentNumber1\",\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/attachments/gxcuf89792/ExcelGeneral/89072/1/thumbnail_image001.png\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:excel","text":"excel","time":"2016-06-21T14:08:51.129-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:office 365","text":"office 365","time":"2016-06-27T01:27:02.990-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:power bi","text":"power bi","time":"2016-06-24T14:00:56.974-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2121004_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2563},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"
In the last few weeks, I have 3 users who have let me know about this error. When they save Excel exports from Power BI to download folder (using Chrome and Firefox), they get the message: The file couldn't open in Protected View
 
Anyone know of changes in Office 365, Excel (we're on the semi-annual channel, so we updated in Jan) that would cause this error to come up more often? It comes up when they export to Excel, but I can't reproduce. I can cause this error to come up by fiddling with my settings in Excel. However, they don't seem to have changed their settings recently and they can download files from other sources without this message.
 
Version 2008 (Build 13127.21064 Click-to-Run)
Semi-Annual Enterprise Channel

To be clear, this is not the typical bar at the top, which says: That bar says: PROTECTED VIEW Be careful—files from the Internet can contain viruses. Unless you need to edit, it's safer to stay in Protected View. [Enable Editing]. No, this is a popup in Excel that says the opposite: The file couldn't open in Protected View.
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Excel error from Power BI xlsx export","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2121449"},"parent":{"__ref":"ForumTopicMessage:message:2121004"},"body":"How about disabling protected view? Have you tried?","body@stringLength":"51","rawBody":"How about disabling protected view? 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