Forum Discussion

Rhofie's avatar
Rhofie
Copper Contributor
Jan 05, 2024

Suddenly unable to deselect cells, rows or columns by clicking Ctrl + the cell(s) I want to deselect

For YEARS, I've been able to click Ctrl and select a cell, row, or column that I want to deselect in a group of selected cells.  This suddenly changed about a month ago and now, when I try to deselect, whatever I click on just gets progressively darker. 

It works in Office 365 online (first pic), but not on the desktop app (second pic).

 


I've searched for answers and for other users reporting the same issue, but I've only seen other users reporting this back in 2016 or 2018 and the solution reported was just that it resolved itself.  Anyone know how to fix this?

9 Replies

  • sbake005's avatar
    sbake005
    Copper Contributor
    Hi Were you able to get this figured out? I am currently facing the same issue. Please let me know if you can help
    • SergeiBaklan's avatar
      SergeiBaklan
      Diamond Contributor

      sbake005 

      On which Excel platform/version you are? In general it works

      Perhaps it was a bug in some version. If so it's only to wait for the update.

      • Rhofie's avatar
        Rhofie
        Copper Contributor

        SergeiBaklan , I don't recall but I ended up getting a whole new license and that resolved it, so it may have been the version I had which was bad.  Thanks for the comment!

  • ahmedcena227's avatar
    ahmedcena227
    Copper Contributor
    actually tried to change options from best appearance to compatibility and it worked lol
    • Rhofie's avatar
      Rhofie
      Copper Contributor
      Unfortunately this didn't fix it for me :(. Thanks for sharing though!
  • Can someone please address this issue?? I've been using excel for 6 years and have the same problem right now. It's so frustrating when you're going through selecting multiple fields and then you accidentally select an incorrect one with no way to deselect it!! And I've also only found articles from 2016/2018 that basically said it was a bug that was fixed. Someone get us answers please!!

Resources