Forum Discussion
Stop Printer Preferences saving with file
I have an issue where printing preferences wet within Excel are being saved with the file and so are applying to their users regardless of their default printer preferences. For example. Everyone in...
I am experiencing the exact same issue, my users have user-specific print stores setup on the printers, so when they go to print, it sends the files to some other users print store. We get told they can't see their files in the printer, because they don't realise it was sent to the wrong place.
We've found if you change the printer in the excel print menu to any other printer option and then change it back to the default one it chooses the default windows printer settings over the saved ones, but this is a temporary workaround not a fix.
some_name Did you find a permanent fix for this issue?