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ricomulyadi's avatar
ricomulyadi
Copper Contributor
Feb 18, 2025

"Sorry , something went wrong"

Can anyone help me with this error?


In one of the Excel online workbook, which has a lot of rows and links. since around 2 weeks ago, everytime anyone double clicks any cells with hyperlink, it will show this error message afterwards and if you press OK the workbook will reload.

Thank you.

5 Replies

  • Patrick2788's avatar
    Patrick2788
    Silver Contributor

    It's difficult to say without seeing this file. I've seen this error a few times when the web app has a difficult time opening the workbook due to exorbitant file size, unsupported features, lots of external links, too may cells styles, etc.

    • ricomulyadi's avatar
      ricomulyadi
      Copper Contributor

      the file does have a lot of links, probably in the upper of not ten thousand+
      is there any document/article regarding max amount of links supported by excel?

  • JKPieterse's avatar
    JKPieterse
    Silver Contributor

    Do the links in question work as expected if the file is opened in the desktop app?

    I advise you to use that "Give feedback to Microsoft" link in the error message. 

    • ricomulyadi's avatar
      ricomulyadi
      Copper Contributor

      I have sent feedback from when this happened, but no communication from MS Team, thus I make this post.

      I can access the file using the App, the error does not show, but the link also does not work

    • ricomulyadi's avatar
      ricomulyadi
      Copper Contributor

      I have sent feedback but no reply whatsoever for these 2 weeks

      I can open the file with the App, the error is not there but the links doesn't work, 

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