Forum Discussion
Sensitivity option is unavailable in Excel 365 proplus
Okay i managed to fix it by uninstalling Azure Information protection Unified labeling and installing Azure Information protection classic client instead
now it's working
this is from my test VM and that's my test label that finally appeared
on a side note,
I tried installing Windows 10 enterprise 1909 on Hyper-V VM, connected it during initial setup to my AAD, installed AIP UL on it as well as Office 365 proplus package, still was getting the same errors, that rules out the need for connecting a Windows device to AAD in order for AIP to work.I don't know what's the problem with the Unified labeling client but i will try to ask it in the Azure section.
by the way, do you have the AIP classic or the unified labeling client on your system?
any differences between those 2?
Yah, it looks like something is with the account, but that's out of my knowledge. I only may to test some later on another machine where Windows main account (MSA) and Office one (work account) are different.
Okay i managed to fix it by uninstalling Azure Information protection Unified labeling and installing Azure Information protection classic client instead
now it's working
this is from my test VM and that's my test label that finally appeared
on a side note,
I tried installing Windows 10 enterprise 1909 on Hyper-V VM, connected it during initial setup to my AAD, installed AIP UL on it as well as Office 365 proplus package, still was getting the same errors, that rules out the need for connecting a Windows device to AAD in order for AIP to work.
I don't know what's the problem with the Unified labeling client but i will try to ask it in the Azure section.
by the way, do you have the AIP classic or the unified labeling client on your system?
any differences between those 2?
Great to know, thank you for the update. I guess I have classic client on work machine if only it wasn't updated on unified one automatically (can't check right now) - I added labels before they appeared in Office 365 Security & Compliance center. Azure portal was the only option.
By the way, I checked on my home PC - Win10 login with MSA account, Office 365 Insiders Fast with AAD work account, labeling client built-in into Office app. All works.
- Thanks, for me only Azure labels are working so i have to figure out what's wrong with my Office 365 Security & Compliance center labels.
I'm still in the learning phase so it might be that i missed something, I wish the client would tell me why it can't download the policies from Office 365 so i could go check that area