Scroll Bar Drag issues in Excel and Word

Nov 2024 and I just had the same problem.

Got logged out of Office365 and logged in with the new account/email and this started.

Googled a bunch and even got MCC (IT team) to help, but nothing.

Found the term "smooth scrolling", but I'm even doubting that now, since scrolling with the mouse works. It's that using the scroll bar manually doesn't.

It seems to be set to count the Columns, like it's locked.

I also found Scroll lock and frozen panes results on Google that did me nothing.

I updated my excel, then office, then got it repaired, then did Online Repair (more thorough) and nothing.

Really hope you get an answer soon, because this little thing is driving me crazy.

Not know where you're scrolling until you let go? No maam.

Even Shift+scrolling with the mouse doesn't work here.

But of course, on google chrome and other software it works just fine.