Forum Discussion
Retention matrix
Hello, How to build a retention matrix in excel if you have only employees ID, registration data and last order. Thanks
Dear Sir thank you for support. My question concern now on a different task. It doesn’t concern retention. Please see attached document below.
The prerequisites and the weight of the KPIs are not clearly defined.
Here is some information and questions that I was able to fish out on the Internet,
maybe this information will help you further.
How to measure Retention Rate using Cohort Analysis in excel
How To Build A Cohort Analysis in Excel [with template]
Excel template for cohort analysis and customer lifetime value