Forum Discussion
tatto330
Oct 25, 2021Copper Contributor
Retention matrix
Hello, How to build a retention matrix in excel if you have only employees ID, registration data and last order. Thanks
mathetes
Oct 25, 2021Gold Contributor
You could begin by explaining what you mean by "retention matrix" and how such a matrix is built in the first place.
(Your question seems to imply that the data available is inadequate, but for those of us (and I even worked a full career in HR) who don't recognize the term "retention matrix" it would help if we defined terms.)
tatto330
Oct 25, 2021Copper Contributor
Hi Mathetes,
Please see below the task in attached document.
Please see below the task in attached document.
- mathetesOct 25, 2021Gold ContributorThat does nothing more than your original post with regard to defining what a retention matrix is. I know what the kind of data you referred to are. WHAT, though, is a retention matrix?
- tatto330Oct 25, 2021Copper ContributorPlease do you have any idea how to handle this ?
- mathetesOct 25, 2021Gold ContributorI don't yet know what you mean by a retention matrix--so how could I possibly have any idea how to handle it? You seem to assume it's an everyday term, and maybe it is where you work. It's no doubt something simple, but to the extent that it's "insider" or specialized terminology, you owe it to those from whom you're requesting help to give a good definition==or provide a link to one.
- SergeiBaklanOct 25, 2021Diamond Contributor
Perhaps mathetes and few other people know, but I have no glue what the "monthly retention matrix" is.
- tatto330Oct 25, 2021Copper ContributorHi Seigei,
Maybe Do you know what is retention matrix?- SergeiBaklanOct 25, 2021Diamond Contributor
Nope, sorry, first time in my life I knew that such exists that's from your post.