Forum Discussion

Copper Contributor

Jul 11, 2023

Solved

Refreshing stock prices in Excel has stopped working - asking for account with subscription

Hi, My excel with automatically updating share prices stopped working yesterday. I thought it was a blip, but still not working today. I'm getting the following message: 'COULDN'T REFRESH DA...

excel

office 365

HansVogelaar
Jul 11, 2023
andys68

This is an ongoing problem. See if you can refresh the quotes in the online (browser) version of Excel in Microsoft Edge.

meeee725

Copper Contributor

Jul 11, 2023

I contacted microsoft and got a technician, and he checked out my computer. This was on 7/11/23 at around 10:30 pacific daylight time. He finally said that there is a "bug", and the backend team is aware of the bug, and they will do an update when they get it fixed. andys68

Del_Clark

Copper Contributor

Jul 11, 2023

meeee725

Thanks! Good to know! OMG how did you get to a real live person? LOL

meeee725
Copper Contributor
Jul 11, 2023
somewhere in the exel program, i found Contact Us...or maybe it was Contact Microsoft. I clicked on a few links, and finally go the option to have them call me, or to do an online chat. I chose online chat. I was 3rd in the queque, and only had to wait about 5 minutes to chat with a real person.