Forum Discussion

Copper Contributor

Jan 17, 2020

Excel no more working

Hello, Starting two days ago, I have many problems with Excel (Word and Outlook are still working correctly): If I create a new document, then want to save it locally, nothing happens when I click...

excel

office 365

Patrick8639

Copper Contributor

Jan 19, 2020

SergeiBaklan

I'm not using Insider Fast Build, but only the public build, so it should be something else.

Mourad-Louha

MVP

Jan 19, 2020

Hello Patrick8639,

localized versions - e.g. German or French - of Excel had some problems on the build (12430.20050) you mentionned in your log. Please try to explicitely update Excel by using "Compte / Options de mise à jour / Mettre à jour". This should then update Excel (Office) to Build 12430.20120. For me, that worked.

Best,

Mourad

Patrick8639
Copper Contributor
Jan 20, 2020
Mourad-Louha
My Excel is in French, with version 12430.20120 and there is no new update currently.
What's strange is that my notebook has the same version, but is working fine.
- Mourad-Louha
  MVP
  Jan 20, 2020
  Hi Patrick8639
  unfortunately, in that case I am sorry and can not help. As you already tried repairs, perhaps a full uninstall and new install could help.
  Best
  Mourad