Forum Discussion

Copper Contributor

Oct 23, 2023

Solved

Excel Error: object reference not set to an instance of an object

Hi- In the last week I've started receiving the following message whenever I open Excel 365 (through the application, or opening a file): I tried using the short and long repair options for ...

excel

HansVogelaar
Oct 23, 2023
blairwhitworth320

The problem could be cause by a file that is automatically loaded when you start Excel, such as the personal macro workbook PERSONAL.XLSB or an add-in. Follow the steps described in Excel not responding, hangs, freezes or stops working to check which one of these it is.

colorflakes

Copper Contributor

Oct 30, 2023

I, too am having this issue with Sage 100 and one user. Disabling the add-in clears the error but I can't run Intelligence Reports. Reinstalling Sage and Office didn't help

Carnegie5930

Copper Contributor

Oct 31, 2023

colorflakes I use Office 365 and Sage 100. I opened Excel, went to Account and updated my license. After that I went to Update Options and selected Update Now. That has resolved the Excel Error: object reference not set to an instance of an object

Lisasmithsnyder
Copper Contributor
Nov 02, 2023
Carnegie5930 Thank you! This update process worked for me (I also use Sage 100)
cradik
Copper Contributor
Oct 31, 2023
This worked for me and our team. We appreciate this!