Forum Discussion
akpattifloyd1
Jun 04, 2020Copper Contributor
Problems with downloading online excel files
When I download an excel or csv file from an online source, the document downloads, but it contains no data. It is just a blank document with no lines or values in cells. This problem just started, a...
Abiola1
Jun 06, 2020MVP
Helloakpattifloyd1
That's very strange. Kindly follow the steps below
- Open Microsoft Excel.
- In the Ribbon, click the File tab and click Options in the left navigation pane.
- Click Advanced, then locate the General section.
- Uncheck the box next to Ignore other applications that use Dynamic Data Exchange (DDE).
- Click OK.
and
- Open Microsoft Excel.
- In the Ribbon, click the File tab and click Options in the left navigation pane.
- Click Advanced, then locate the Display section.
- Check the box next to Disable hardware graphics acceleration.
- Click OK.
and