Forum Discussion
Auto Attendant and Call Queues issue
Hi Guys, i am trying to setup auto attendant with on-premises telephone number. I assigned on-premises number (not a service number) to a resources account and assign to auto attendant. I am ge...
Hi,
Did you assign a Phone System license to the resource account? If you did that you might have the same problem as I did when tested this, that there is something in the backend that Microsoft have to fix. I got the 404 error when the SBC tried to route calls to Teams, I created a support case with Microsoft and they "did a synchronization" in the system and it started to work.
https://www.lync.se/2019/05/direct-routing-numbers-in-call-queues-and-auto-attendant/
Hi Linus, thanks for update i will reach out Microsoft. LinusCansby
