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nbtone's avatar
nbtone
Copper Contributor
Dec 26, 2018

Problem with some content of file found. Open and repair will not recover the file.

I am new to microsoft Office. I purchased Office 365 to work on some files that were sent to me, because I couldn't view them on line. I could view them on my iphone, but there were numbers that were colored blue in the document that supposedly were to be editable. That doesn't work on the iphone. I let the repair screen run all night, and nothing worked. An older version of the file did work, but I deleted it. Now the new file which was sent separately to me will not open. I've tried manual mode. That doesn't work. Help!

  • nbtone's avatar
    nbtone
    Copper Contributor
    I asked the person who sent the file to try to share the file instead of sending a download. He sent it to me with google drive, and I am now able to open the file

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