Forum Discussion
Problem with Excel for the Web
I need help with Excel for Web. In my organization, it works fine for everyone else, but when I edit an Excel file, I need to be the first to enter it. If there is any other user, I get an error ...
We have tried this with four different browsers and using incognito mode. I have also tried this on both Mac and Windows.
No one opens Excel directly in the desktop software, and everyone uses Excel for Web.
I do have permission to edit the file. I can't edit it when someone else has opened it first. (As stated before, I can edit it while someone else uses Excel if I open it first.)
I have also tested different files. I created an empty test file with the same results.
Since other users in your organization don't have this problem, it's likely related to your individual account settings, session handling, or network configuration.
- Ensure co-authoring is fully enabled and supported in your organization’s setup.
- Double-check your license and any network/firewall settings that might affect session handling.
- Reset your Microsoft 365 profile and log out across all devices.
- Test with Excel Desktop in co-authoring mode to reset any file conflicts.
Hope this will help you.
- I want to point out that any check or line of inquiry that wants to check "co-authoring" settings does not make sense: I can fully co-author. The only problem is that I must be the first on the file. Otherwise, it does not work. Ok?
But for the sake of the debugging, I'm willing to do this, so please give me detailed steps on how to do each of the things you mentioned.