Forum Discussion
Toddod
Apr 24, 2023Copper Contributor
print issue on a specific computer
We have an excel document that prints correctly for multiple users on multiple computers to the same network printer. But the one user that manages this excel document has an issue. The print preview...
NikolinoDE
Apr 24, 2023Platinum Contributor
Another thing you could try is to log in with a different user profile on the same computer and see if the issue persists. If the issue is resolved with a different user profile, then it could indicate that there is an issue with the original user's profile. In this case, you could try creating a new user profile for that user.
If the issue persists even with a different user profile on the same computer, then it could indicate that there is an issue with the computer itself. In this case, you could try updating or reinstalling the printer driver or performing a repair installation of Microsoft Office.
Hope it helps!