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sandra3112's avatar
sandra3112
Copper Contributor
Aug 30, 2023

Pivot table - problems on certain PC with refresh

Hello,

I have a file that contains a Pivot Table. If I use the file on one PC, I can refresh the table without any problem. On a 2nd PC (same Microsoft Office - 365, same Windows) , data is not refreshed and filters are not working (I even tried refreshing it with a VBA code and I get run-time error '1004': Application-defined or object-defined error".


On the PC on which details are not refreshed, on Connection Properties -> Used in -> "Locations where this connection is used in the workbook:" no location appears, while on the one that updates the information appears the Pivot Table (I tried the same file on a 3rd PC as well and it works well, so there must be a problem with my PC, on which Pivot Table refuses to work in any way - also tested the refresh on a sample pivot table file, not only on my initial file).

Can someone give me an idea on what should I check? All Excel settings are the same on both PCs I used initially for testing the file. Can this be a security issue? Where should I look for differences to identify the core of this problem?

Thank you in advance!

5 Replies

    • sandra3112's avatar
      sandra3112
      Copper Contributor
      It's a range from the same workbook, no external source.
      • Patrick2788's avatar
        Patrick2788
        Silver Contributor
        I would try converting the range to a table and then provide the pivot with the table as a source.

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