Forum Discussion
Pinning folders in Excel 2016 / Office 365
Hi all,
Just thought I'd update where we are with this as it's proving a big issue.
The story was already unclear re pinning, but a recent update to Office seems to specifically address this issue and adds a new 'Recent' tab to Office 2016 clients. However, this change has only appeared on some clients, despite the versions of Office all being the latest. The same users can log on to different machines, all with the latest Office client, and have different options available in terms of pinning and the Recent tab (or lack of). It's making it impossible at the moment to give our users a coherent story of how to perform different tasks.
Our latest focus is on using Quick Access as it seems MS are moving us towards this (any clear guidance from them that you know of would be welcome!) but that isn't straightforward either. Pinnign sites and doc libs to Quick Access FROM WITHIN OFFICE CLIENTS seems to work, the connection 'sticks' and a Quick Access location within Word syncs to Excel etc. However, adding sites or doc libs to Quick Access via File Explorer is less happy. The QA locations are not synced with the locations added within Office, and when a location is added via File Explorer the connection is flaky, sometimes it works, sometimes it gives an error. Opening IE and logging in again generally fixes it but we really need it to work all the time if this is the way users are expected to access their files. Guidance on adding sites to Trusted Sites etc has been followed but nothing has totally resolved the File Explorer QA connection issues yet. Will add more if we find out more. The joys of working on a platform that is still being built it seems!
We are having the same issue. I am trying to roll out outlook groups but cant give my users a consistent way of accessing the excel files in the library. Pinning works for some users and not for others apparently on the same version. It worked for me yesterday but today I can ping locations I visited yesterday and earlier but not the new groups I created today ? very frustrating, I have spent ages trying to convince users to move away from file server shares and issues such as this really don't help. you mention quick access ? we are on windows 7 , is this a windows 10 thing ?
- Richard TheakstonFeb 16, 2017Copper Contributor
Also, if you can't pin group file locations in excel , how can you, 'save as', a file in a new group ?
Richard Theakston wrote:We are having the same issue. I am trying to roll out outlook groups but cant give my users a consistent way of accessing the excel files in the library. Pinning works for some users and not for others apparently on the same version. It worked for me yesterday but today I can ping locations I visited yesterday and earlier but not the new groups I created today ? very frustrating, I have spent ages trying to convince users to move away from file server shares and issues such as this really don't help. you mention quick access ? we are on windows 7 , is this a windows 10 thing ?
- Paul ChapmanFeb 16, 2017Iron Contributor
Hi Richard,
I wish I had better answers to this! Hopefully someone else does or there is an improvement on the way.
I still don't really understand where the different Office client teams are going with Pinning. I had read it was being phased out, and some users can, some can't do it. However, a recent addition was a 'Recent' tab in Excel and I can still pin and unpin recent folders/locations in that tab. Whether pinning is here to stay I don't know. For now we are relying on Quick Access shortcuts, which is Windows 10, but I believe to be the same essentially as Network Locations in Windows 7. We too were looking forward to getting rid of these when we migrated to 365 so now having to use Quick Access was really annoying, for the same reasons network locations were annoying - encourages users to just use SPO as a file share.
As for Groups, we're not really using them much at the moment apart from as Distribution Lists (with the benefit that themed conversations are stored, and not lost to inboxes forever). My understanding is that each group is created in it's own Site Collection. And so I think that means that each Group would have to be added seperately as a new Network Location (or in my case Quick Access shortcut). Otherwise it's a case of File Upload which I imagine is about as popular in your workplace as it is in mine.
As I said, hopefully someone with a bigger brain than mine can provide better solutions to this than I have managed to do.
Paul
- Richard TheakstonFeb 16, 2017Copper Contributor
Thanks for this Paul, yes it's very frustrating, I will investigate Network locations and see if that can help us in the short term.
Paul Chapman wrote:Hi Richard,
I wish I had better answers to this! Hopefully someone else does or there is an improvement on the way.
I still don't really understand where the different Office client teams are going with Pinning. I had read it was being phased out, and some users can, some can't do it. However, a recent addition was a 'Recent' tab in Excel and I can still pin and unpin recent folders/locations in that tab. Whether pinning is here to stay I don't know. For now we are relying on Quick Access shortcuts, which is Windows 10, but I believe to be the same essentially as Network Locations in Windows 7. We too were looking forward to getting rid of these when we migrated to 365 so now having to use Quick Access was really annoying, for the same reasons network locations were annoying - encourages users to just use SPO as a file share.
As for Groups, we're not really using them much at the moment apart from as Distribution Lists (with the benefit that themed conversations are stored, and not lost to inboxes forever). My understanding is that each group is created in it's own Site Collection. And so I think that means that each Group would have to be added seperately as a new Network Location (or in my case Quick Access shortcut). Otherwise it's a case of File Upload which I imagine is about as popular in your workplace as it is in mine.
As I said, hopefully someone with a bigger brain than mine can provide better solutions to this than I have managed to do.
Paul