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ShelaghW's avatar
ShelaghW
Copper Contributor
Aug 07, 2022

Page up or down jumps to cell in top row

This is a new problem for me. and I am battling when scrolling down in worksheets. (Office 2016)

Using page down the active cell automatically jumps to the top row, so when I start using the arrow key, I am at the top of the page again.

I have repaired and reinstalled excel with no luck. It is probably just a small setting, but I'm stuck.

I've checked scroll lock and i use freeze panes

Can anybody please help?

33 Replies

  • ctz69's avatar
    ctz69
    Copper Contributor
    I'm having the same problem in Excel 2021. It's very annoying and interrupts my workflow.
  • fauzanp's avatar
    fauzanp
    Copper Contributor

    I was hoping someone has found a solution for this nagging issue!

  • Chemcats's avatar
    Chemcats
    Copper Contributor
    Same issue. I'm using the same spreadsheet that has worked great for years in Windows 10 and just got a new laptop using Windows 11 and began encountering this exact issue. On rare occasions when I first open the spreadsheet, it will work as expected but then it will start behaving as ShelaghW described.

    Please fix this Microsoft! It is very difficult to navigate on large spreadsheets with this type of behavior. Not having this proper navigation feels like I'm using a competitors "sheet".
  • mikegoode's avatar
    mikegoode
    Copper Contributor

    I'm having the same issue, I assumed it was my laptop. Started happening a couple of days ago.

  • Ivanhoepu's avatar
    Ivanhoepu
    Copper Contributor

    Precisely the same problem here in Slovakia; the issue started a week ago and driving me mad.
    I thought my laptop was infected, but I can see now the virus is not a problem.
    I use Windows 10 and MS Office 365
    Reinstalling Ms Office did not help.
    I am going to restore the computer from the image disk created three weeks ago.

    Microsoft has not provided any solution yet ???

  • jmwilliams's avatar
    jmwilliams
    Copper Contributor
    I just started having the same problem a few days ago. This is driving me crazy. Does anyone have a solution?
  • Jeff Garrison's avatar
    Jeff Garrison
    Copper Contributor
    I agree with all of the comments. I thought I was losing my mind. This is VERY irritating when you are trying to select thousands of records. If you go beyond the number of records you need and need to use the arrow keys to narrow your selection, it goes to the top of the column.

    This is defeating the purpose we need it for and doubling our work!
  • KyleV1330's avatar
    KyleV1330
    Copper Contributor
    Yes, this has been super annoying. Same thing when highlighting and paging up or down. Really hope there is a fix for this. Driving me crazy.
    • kendykeyn's avatar
      kendykeyn
      Copper Contributor
      Yes, it happens when highlighting and paging up or down, I don't have any choice for now but to deal with it 😞
  • sivakumarrj's avatar
    sivakumarrj
    Brass Contributor
    Similar issue was posted and provided some step to solve the issue , link is provided just try it
    https://answers.microsoft.com/en-us/msoffice/forum/all/why-excel-sheet-cursor-keeps-moving/1f9b20e0-2dcf-4904-8162-eadb1762b7da
  • kendykeyn's avatar
    kendykeyn
    Copper Contributor

    ShelaghW hello, have you find a solution to this? I've been having this problem for weeks now 😞

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