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Teraservices's avatar
Teraservices
Copper Contributor
May 03, 2019

Office 2016 msi version x64 and x32 : Excel not working well on specific sheet

Hello,
I have Excel 2016 MSO 16.0.4738.1000 64 bits, but the problem described below is the same on x32bits, patched or not.
When installed on windows 10 (1809 - 17763.437),
- the graphs are incomplete, without data labels.
- OK and CANCEL buttons appears empty (blank) on windows (e.g. file/option)
- Save fails with "Errors were detected while saving 'c:\test.xlsm'. Microsoft excel may be able to save the file by removing or repairing some features." Repairs fails as well. 
The same spreadsheet works well with windows 7 and exact same Office 2016 version.
The same spreadsheet works also well with click to run version of Office 2016.
I tried with a totally fresh windows 10 install, OEM from HP or Microsoft Open Licensing
tested computers have enough memory (8 to 16Gb) with Intel i5, i7 or AMD processors.
Any help or suggestion are welcome.
 

1 Reply

  • JKPieterse's avatar
    JKPieterse
    Silver Contributor
    Does the problem persist if you try a repair from control panel, software?

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