Forum Discussion
Adielbwn
Oct 01, 2022Copper Contributor
No usable signing certificates are available
Whenever I want to add sign on signature line, I got this message: No usable signing certificates are available. Please insert your smart card or contact your administrator to obtain a signing certi...
Adielbwn
Oct 06, 2022Copper Contributor
I'm adding a signature line and when I right clicked and then clicked sign, "No usable signing certificate available. Please insert your smart card or contact your administrator to obtain a signing certificate" and then that notification is showed up. Idk about the digital ID set up but I have used the signature line before then signed it, and it just worked fine.
jmcrawf
Oct 06, 2022Brass Contributor
I was able to fix this by importing the certificate via the Internet Options / Content / Certificates interface, into the following three stores: Personal, Trusted Publishers, Trusted Root Certification Authorities.
Previously, I'd imported the certificate into all three locations via "Manage computer certificates", for machine-level, and "Manage user certificates", for user-level, but although the certificate showed up in all six locations (three locations machine, three locations user), Excel didn't recognize it. But going through the Internet Options UI did the trick.
Previously, I'd imported the certificate into all three locations via "Manage computer certificates", for machine-level, and "Manage user certificates", for user-level, but although the certificate showed up in all six locations (three locations machine, three locations user), Excel didn't recognize it. But going through the Internet Options UI did the trick.