Forum Discussion
no links/VBA/addons, but : Microsoft excel waiting for another application to complete an ole action
Helen_M Has anyone found out why google file stream is causing this issue? Having my users save a copy of every excel file on their local station isn't feasible.
This problem has been giving my organization issues for the last 2 years. I have users who NEVER experience this problem and other users who experience it multiple times a day. Obviously it has to do with their day to day use of EXCEL. But invariably, it is my Power users in Finance that get hit with this issue since they live and breath in complex EXCEL spreadsheets all day, every day. I am no pollyana and believe there are multiple root causes for this error (hence the relative non-response from Microsoft). From Google Drive compatibility issues, to link resolution errors, to Virus Detection and blocking issues. It would be NICE if Microsoft would at least throw us all a bone and dump some debug info somewhere in APPDATA when this dialog box pops up so we poor working stiffs can attempt to identify WHERE the problem is coming from. This is a HUGE problem for my users when it crops up and there doesn't seem to be any logical way to troubleshoot and resolve it short of switching everyone to using Google Sheets for everything. After 40 years in the IT Business, my suggested resolution is to abandon Microsoft EXCEL. Are you LISTENING Microsoft? The solution is to switch to another product or product(s) because yours doesn't work reliably. So how about you throw us working stiffs a bone and help us deal with your unreliable software issue.
- David_pdxFeb 15, 2022Copper Contributor
KarlKacerek I would be gone to Google Sheets in a second over this issue if I could. Where I work we are not allowed to use Google Sheets for the most sensitive information, which is what I work with all day. So no Google Sheets for me.
I'm running Excel 365 with a corporate license. I typically see this issue after I copy a chart from Excel and paste it into PowerPoint. I used to think it was me editing the chart in PowerPoint that caused the issue. I often see it only after pasting. I have gotten it after pasting charts into Outlook as well. For me, it's definitely triggered by pasting charts.And in the last month or so for me Excel often does not display in Task Manager when I get the OLE issue. So I have to run Taskview and Taskkill from a CMD prompt to get Excel to close. It's actually gotten worse rather than better.
I agree with another comment suggesting there are likely multiple causes for this and it's no doubt a difficult problem to diagnose. However, it's been too many years without a fix.