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Joao_Teixeira's avatar
Joao_Teixeira
Copper Contributor
Jun 03, 2020

New Excel Error Message

Hello, from the past few days I have received this error message every time I start Microsoft Excel.

 

"OP Experimentation"

ERROR

Sorry, we can´t load this feature. Please make sure you have network and/or internet connectivity. Click "Retry" once you're back online.

 

Obviously I have internet connectivity.

  • Thanks for reporting this!

     

    Joao_Teixeira could you confirm Excel build# and if this instance is part of the Insiders program?

    • Joao_Teixeira's avatar
      Joao_Teixeira
      Copper Contributor

      Hello jargil My Build number is 13130.20000 and yes I am in the Insider Beta Channel.

       

      The error stoped for a while, and then a few weeks ago showed again, only when excel starts... if I press cancel, never show again until a start excel again.

       

      regards,

  • B_Van_Spanje's avatar
    B_Van_Spanje
    Brass Contributor

    I just started getting this error in the last couple of days after the most recent update (I am on the Slow Channel preview of Microsoft 365). Any solution on how to deal with it?

     

  • abubakarsiddiqi's avatar
    abubakarsiddiqi
    Copper Contributor
    did any body find any solution to this problem since last reply is from 2020 and i have just faced this error. there must be other people facing this issue in these years.
  • hverdel's avatar
    hverdel
    Copper Contributor
    I am getting this error today after opening a file
    "OP Experimentation"

    ERROR
    This add-in could not be started because it was not set up properly
    and only a cancel button

    The version that I use is
    Microsoft® Excel® voor Microsoft 365 MSO (Versie 2410 Build 16.0.18112.20000) 64 bits

    after clicking canel the speadsheet opens normally and I can work in it and save it without further error
    only opening the file again it comes with this error again.
    Any Ideas??
    regards
    Henry

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