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kweatherford's avatar
kweatherford
Copper Contributor
Jan 05, 2023

Network Connection Error in Excel

I get the following error when trying to access Help in Excel.   Sorry, something went wrong. Please check your network connection and try again.   My wireless network is fine. I get internet acc...
excel
Captnbob's avatar
Captnbob
Copper Contributor
Apr 20, 2024

Thanks Matt_V1V

Unfortunately that's not my issue. It fine when I restart the app, but only once or so, then it gives the error again

C_Locho's avatar
C_Locho
Copper Contributor
May 03, 2024

Captnbob 

 

I found this online and it fixed the Excel Help issue for me. 

https://answers.microsoft.com/en-us/profile/6ed57047-e846-486c-8096-a449bd47163a
Replied on March 7, 2023Report abuse

I solved with following:

by clicking File then Options>Trust Center>Trust Center Settings...>ActiveX Settings and disable Safe mode

restart office and it works

  • dlj135's avatar
    dlj135
    Copper Contributor
    Jul 13, 2024
    TY! Also worked for me. Sadly, too many others will suffer this nightmare before MS realizes what a goat rodeo we all go through to reach this conclusion.
  • CarverDan's avatar
    CarverDan
    Copper Contributor
    May 17, 2024

    C_Locho 

    This worked for me, also.  Thanks!

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