Forum Discussion
kweatherford
Jan 05, 2023Copper Contributor
Network Connection Error in Excel
I get the following error when trying to access Help in Excel. Sorry, something went wrong. Please check your network connection and try again. My wireless network is fine. I get internet acc...
Boatbuilder
Copper Contributor
I have been getting this problem for over a week with Excel and re-boots/restarts don't seem to make any difference. It is only in Excel as Word and Outlook are fine. ?????
kweather9122
Jan 12, 2023Copper Contributor
You might try letting Excel sit there open for a while. Help did not display initially, but after some time period, it displayed in the app. Obviously, even O365 reps don't know what the issue is either. Mine just started working after several minutes with Excel open.
- AngeEiFeb 06, 2023Copper ContributorProblem not solved. No help Reboot and wait does nothing been like this for weeks.