Forum Discussion
Network Connection Error in Excel
I get the following error when trying to access Help in Excel. Sorry, something went wrong. Please check your network connection and try again. My wireless network is fine. I get internet acc...
I have the same problem.
- Bob, as I live and breathe, and online with the Microsoft Support Rep, the network error went away, and Excel Help was working. Of course, the rep said perhaps a glitch. Ya think? Anyway, since MS Word Help was working, there was probably some issue with Excel. In the future, I suggested that I might trying rebooting my laptop, since I rarely turn it off. Still have one SSD program drive and 7200 RPM data drive.
Anyway, the rep regurgitated back what I already said...I would do (hard reboot) in the future. Smart guy. My suggestion to you is to leave Excel open for a while and allow the network glitch to perhaps reset, like mine did, or do a hard reboot and try again. Since the Help recovery last night, I just checked Excel and Help is still working.
Good luck!John_Heaton A hard reboot means shutting down and turning off the power ~ 10 seconds
- Thanks, mine is working ok now as well!
