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JayJoshi's avatar
JayJoshi
Copper Contributor
Nov 04, 2020
Solved

Need dashboard for Resolved VS Created Tickets.

Following is my snippet data for creating the dashboard.  Ticket ID Created Status 1 11/03/2020 Closed 2 11/01/2020 To Do 3 10/28/2020 In Progress 4 10/25/2020 Closed I ...
  • Rajesh_Sinha's avatar
    Nov 04, 2020

    JayJoshi 

    You may try this:

     

     

    How it works:

    1. Create Pivot Table. 
    2. Keep Date in ROW, Details in COLUMN and Ticket in VALUE and set COUNT for Ticket.
    3. Select PT now from Design, then Layout & hit Grad Total, and click on for column only.
    4. Then Create a Line Chart.

     

    Note: Working with PT is a wise way to do this.

     

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