Forum Discussion
pauloaquilasin
Sep 30, 2021Copper Contributor
My Office is not recognizing my license and the autosave feature is not appearing on my office apps
Hi MS team, Please could you guys help me? I had to format my computer few weeks ago and after i've installed back all the office 365 apps (excel, word, powerpoint etc), the autosave feature is ...
- Oct 04, 2021
Hi Jan, unfortunately, anything.
But i've searched deep for a solution to this and i got this issue corrected this past 2 days.
Looks like i just had to download a version that is compatible with my 365 microsoft license, which is different from the version suggested on the official site...
See image below for reference.
JKPieterse
Oct 04, 2021Silver Contributor
What happens if you click Sign out (on the File, Account page in any of the Office apps), reboot the system and return to the account page and sign in with the Microsoft account which is part of your Microsoft 365 subscription?
- pauloaquilasinOct 04, 2021Copper Contributor
Hi Jan, unfortunately, anything.
But i've searched deep for a solution to this and i got this issue corrected this past 2 days.
Looks like i just had to download a version that is compatible with my 365 microsoft license, which is different from the version suggested on the official site...
See image below for reference.