Forum Discussion
My MS-Excel window goes black partially and intermittently.
- I already solved this issue. In case someone out there has the same problem, here is the proven solution:
Disable the graphics acceleration:
1. From Excel's main menu select Options.
2. At Excel Options window, choose Advanced on the left pane.
3. At the right pane, under Display options, CHECK the "Disable hardware graphics acceleration" checkbox and click OK.
This solution was provided on September 2022 by: Ravikumar Vadamalai, Independent Advisor, Microsoft Community.
Greetings to the Microsoft Tech Community.
ElizabethAnneVH I don't have that option in the right side?! "Disable hardware graphics acceleration" checkbox that is. What to do next?
veebee7 You can try disabling graphics acceleration from Windows settings. Of course, this will affect graphics performance of all your apps, like games, but it may solve your screen issues in Excel app.
To disable graphics acceleration from Windows settings go to:
System --> Display --> Graphics --> Default graphics settings --> Turn off the Optimizations option
If you don´t have any option available for disabling graphics acceleration (neither in Excel app nor in Windows Settings), then it is possible that your hardware does not support graphics acceleration. In this case, there is nothing you can do through this configuration. You will need to look for other configuration options.
Best regards,
Elízabeth Anne Villegas
México.