Forum Discussion
My MS-Excel window goes black partially and intermittently.
- I already solved this issue. In case someone out there has the same problem, here is the proven solution:
Disable the graphics acceleration:
1. From Excel's main menu select Options.
2. At Excel Options window, choose Advanced on the left pane.
3. At the right pane, under Display options, CHECK the "Disable hardware graphics acceleration" checkbox and click OK.
This solution was provided on September 2022 by: Ravikumar Vadamalai, Independent Advisor, Microsoft Community.
Greetings to the Microsoft Tech Community.
Disable the graphics acceleration:
1. From Excel's main menu select Options.
2. At Excel Options window, choose Advanced on the left pane.
3. At the right pane, under Display options, CHECK the "Disable hardware graphics acceleration" checkbox and click OK.
This solution was provided on September 2022 by: Ravikumar Vadamalai, Independent Advisor, Microsoft Community.
Greetings to the Microsoft Tech Community.
This is not a viable long term solution. Nobody would normally WANT to Disable hardware graphics acceleration. That's just a band-aid solution.
When will Micro$oft actually FIX the underlying problem that just started causing this problem after a recent Windows Update?
I do! I have been working my Excel with disabled hardware graphics acceleration for some years and I am pretty fine. However, I do agree that this problem should be solved by Microsoft. I still do not know if this issue is present in specific machines with specific CPUs and graphics cards, like my HP, or if it is a general issue for all types of hardware. This is something you could help to clarify, if you mention what brand, model, is your computer and graphics card.
Greetings.
ElizabethAnneVH I have the same issue. I tried all the steps and I can't get it to work. Like you said Microsoft really needs to fix this issue. I have a fairly new Lenovo T14 laptop and using 2x 4k External Monitors and the issue applies on all of my screens.
I agree. You should consider entering your complain using the Feedback utility of Excel (Desktop app) or the Windows Feedback Hub. The more people adds to this complain, the faster there will be a correction from Microsoft!
Best regards,
Elizabeth Anne
