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ElizabethAnneVH's avatar
ElizabethAnneVH
Copper Contributor
Sep 25, 2022
Solved

My MS-Excel window goes black partially and intermittently.

Dear Microsoft Office Team,   When I open and add data to an Excel sheet, the screen goes black partially (in some parts) and intermittently. It is like black sections flashing on the screen. The p...
excel
office 365
  • ElizabethAnneVH's avatar
    ElizabethAnneVH
    Oct 02, 2022
    I already solved this issue. In case someone out there has the same problem, here is the proven solution:

    Disable the graphics acceleration:

    1. From Excel's main menu select Options.
    2. At Excel Options window, choose Advanced on the left pane.
    3. At the right pane, under Display options, CHECK the "Disable hardware graphics acceleration" checkbox and click OK.

    This solution was provided on September 2022 by: Ravikumar Vadamalai, Independent Advisor, Microsoft Community.

    Greetings to the Microsoft Tech Community.
ElizabethAnneVH's avatar
ElizabethAnneVH
Copper Contributor
May 02, 2023

dalyagon  I cannot tell you why the graphics acceleration option is not available in your system. This option is very old. I am attaching a screenshot of a Toshiba Satellite C655 system with MS Excel 2010. In this old system, the graphics acceleration option was already available. On the other hand, not all computer systems support graphics acceleration. Computers with specific hardware (graphics cards) will not have the ability to change the amount of acceleration. For systems that do have the option to change graphics acceleration, here is a workaround: 

 

https://www.thewindowsclub.com/hardware-acceleration-windows-7

 

Please note that, this change may affect the performance of other apps in your system, specifically those using intense graphics processing.

 

I hope this helps.