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binoyjacob's avatar
binoyjacob
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Jul 19, 2024

mso98win32client.dll crashes for Excel, Word and Powerpoint

Crash event

Faulting application name: EXCEL.EXE, version: 16.0.17911.20000, time stamp: 0x6690be35
Faulting module name: mso98win32client.dll, version: 0.0.0.0, time stamp: 0x6690b68c
Exception code: 0xc0000005
Fault offset: 0x0000000000420c76
Faulting process id: 0x0x4B8C
Faulting application start time: 0x0x1DAD93D676F5021
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE
Faulting module path: C:\Program Files\Common Files\Microsoft Shared\Office16\mso98win32client.dll
Report Id: 4cdd1014-b952-4180-a2f0-6318cf44ef07
Faulting package full name:
Faulting package-relative application ID:


Cx has even reimaged the laptop and repair the Office still it didnt work
Looking for expert opinion

  • Issue was related to Auto Complete list which was causing the crash, cleared the auto complete list in Outlook settings and crash issue was resolved

  • Issue was related to Auto Complete list which was causing the crash, cleared the auto complete list in Outlook settings and crash issue was resolved

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