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jpdepaepeproximusbe's avatar
jpdepaepeproximusbe
Copper Contributor
Jun 18, 2023

MS OFFICE 365 & Pffoce 2021

Hello, I bought in december an Office 365 licence at Licencies2go, but after 6 months I still have problems, the reason is my emails in SCARLET did after 30 years perfect working no more go in or out...
excel
Detlef_Lewin's avatar
Detlef_Lewin
Silver Contributor
Jun 19, 2023

jpdepaepeproximusbe 

I put your question to the Bing chatbot. Here is its answer:

 

I'm sorry to hear that you're having trouble with your Office 365 license and email accounts. It sounds like you've had a frustrating experience trying to resolve these issues.

Regarding the Excel file that you're unable to open, it's possible that the file may have become corrupted or that there is an issue with the password protection. If you're having trouble opening a password-protected file, make sure you're entering the correct password. If you've forgotten the password, unfortunately, there is no way to recover it.

If you're still unable to open the file, you might want to try opening it in safe mode. To do this, press and hold the `Ctrl` key while starting Excel. This will start Excel in safe mode and may allow you to open the file.

If these suggestions don't help, I would recommend contacting Microsoft Support for further assistance with your Office 365 license and Excel file issues.

Is there anything else I can help with?