Move cells in column up

Until recently, when I deleted a cell, Excel gave me the option to "move cells up."   For some reason the programming changed and no longer offers that option.   I have document in which an error in the fifth column was made somethere near the top,  resulting in hundreds of cells being one place below where they need to be.  I hope someone can tell me how to delete one cell and make all cells below that spot move up.  Your help would be most appreciated.  I don't know enough to get back to here, so hope copy of response can be sent to mailto:ThorntonClark37@gmail.com.    Thank you.  Thornton Clark