Forum Discussion
typicalalex1
Jul 20, 2022Brass Contributor
Mouse wheel not working on some sheets
One user reported this morning that the scroll wheel on her mouse would not let her scroll vertically on some sheets in multiple workbooks. These same workbooks work on most other computers. Two mor...
- Jul 25, 2022
mweaver77 I've found the reason for the issue i have been facing but i haven't found out why this has suddenly become a problem. Obviously an update of some kind as more and more users have been reporting this issue.
The issue for me is down to hidden rows and their row heights.
I found that the hidden rows at the bottom of the worksheets all had a height of 0px. Un-hiding these rows and changing their height fixed the issue.
These spreadsheets are generated from a template and nothing has changed with them for several months but suddenly the hidden rows are causing an issue.
stylinbill
Jul 21, 2022Copper Contributor
I am also experiencing a very specific new issue with my mouse:
- I can't scroll "multiple lines" with the mouse wheel in Excel
- I can scroll "one screen at a time"
- It only affects Excel
- It only affects previously created sheets - a newly created sheet was not affected
- Scroll lock, freeze panes and other known issues are NOT at fault
- I can scroll horizontally using shift control
- It's not the mouse or drivers - I re-installed both
- I have searched extensively for an answer to no avail - it has to be a previously undocumented problem
- Looking forward to an answer!!!
typicalalex1
Jul 25, 2022Brass Contributor
Sounds slightly different to my issue as i was not able to scroll at all, and you were able to scroll one screen at a time. I assume you have checked the mouse setting that can be switched between "Multiple lines" and "One screen at a time"?
- stylinbillJul 25, 2022Copper ContributorYes, tried it all, short of uninstalling and reinstalling. I'm currently 1 line at a time. This means no scrolling in Excel. If I switch to "one screen at a time" , the rapid scroll of course applies to all programs. This is something that changed overnight beyond my settings. It's really frustrating and hope it gets fixed soon!