Forum Discussion

Bryan Swafford's avatar
Bryan Swafford
Copper Contributor
Aug 16, 2017

Microsoft Update...

I did the Microsoft 365 update 2 weeks ago. Now I can not access my spreadsheets in Excel. When I try to open them I get a message saying....This workbook is either deleted or not currently accessible. Anyone else having this issue? Any help would be greatly appreciated!! 

  • Hello,

    what do you mean when you say "the Microsoft 365 update"? Did you update Office? Did you switch from an earlier version of Office to Office 365? Or did you already have an Office 365 subscription and just updated Office 365 to the latest version?

     

    When you click File > Account, what do you see under "Connected Services"? You may need to add the online service (OneDrive, OneDrive for Business, SharePoint online), where the file from your file history is stored. 

Resources