Forum Discussion
Kareniversen47
Dec 10, 2023Copper Contributor
Microsoft Office Personal, Excel in Windows 11, non -responsive cursor
I just purchased a new HP laptop because my old one had many problems with Excel. Now I find the same problems on my new laptop. The cursor is uncooperative and refuses to go where I want it to. When...
JKPieterse
Dec 11, 2023Silver Contributor
It may have something to do with what is in your spreadsheet. Click the looking glass button on the home tab and choose "Selection pane". Does it show may objects there?
Kareniversen47
Dec 12, 2023Copper Contributor
JKPieterse , Thank you for trying to help me resolve the problem of the disobedient cursor! I found nothing in the selection pane. I gave access to my laptop to Geek Squad, and they ran a full scan and whatever else might reveal the problem. I had frozen the first column in my spreadsheets so that I could scroll across while still seeing the frozen column.. Apparently, something went wrong with freezing, and that was causing the crazy cursor. The technician unfroze the columns and then reset them. It works fine now. I don't begin to understand what went wrong, but my Excel now works perfectly. Thank you again for your suggestion!