Macro-Enabled Workbooks not working.

XiongYang 

Solution No. 1

I understand your frustrations with the recent issues affecting macro-enabled workbooks in your organization. Let's delve deeper into potential causes and solutions:

1. Potential Causes:

• Version 2311 bugs: While unlikely, some reported cases mention VBA code disappearing in specific versions.
• File corruption: Network issues or unexpected shutdowns can corrupt files, including VBA code.
• Anti-virus interference: Overly aggressive antivirus software might block macros or corrupt files.
• Third-party add-ins: Incompatible or outdated add-ins can cause conflicts with macros.
• Macro security settings: Strict settings might disable macros or require manual enabling.
• User permissions: Users might lack necessary permissions to run macros.

2. Troubleshooting Steps:

• Isolate the Issue:
  • Try opening affected workbooks on a different computer/network to see if the problems persist.
  • Create a new, minimal workbook with simple macros to test if the issue replicates.
• Check Updates:
  • Ensure you have the latest Microsoft 365 updates.
  • Consider temporarily reverting to a previous version if the issue started after a specific update.
• Verify File Integrity:
  • Use "File" > "Info" > "Check for Issues" to repair potential file corruption.
  • Consider specialized data recovery tools for severe cases.
• Analyze Add-Ins:
  • Temporarily disable add-ins one by one to identify potential conflicts.
  • Update or remove problematic add-ins.
• Adjust Macro Security Settings:
  • Check settings for trusted locations and specific files.
  • Adjust cautiously to balance security and functionality.
• Review User Permissions:
  • Ensure users have appropriate permissions to run macros.
• Consult Microsoft Support:
  • Report the issue with detailed information if troubleshooting fails.

3. Additional Tips:

• Regular Backups: Back up important workbooks frequently.
• Version Control: Consider a version control system for managing changes and rollbacks.
• User Reporting: Encourage users to report issues promptly with detailed descriptions.
• Security Assessment: Periodically review macro security settings to ensure balance.

By implementing these steps and considering the provided tips, you can effectively diagnose and address the macro-enabled workbook issues in your organization. Remember, prioritizing critical issues and keeping users informed is crucial.

Further Suggestions:

• Gather more information: Collect specific file sizes, error messages, and user actions leading to issues.
• Community forums: Seek solutions and experiences from other Microsoft 365 users.
• Microsoft documentation: Consult official resources for troubleshooting and configuration guides.

I hope this comprehensive response helps you resolve the macro-enabled workbook issues effectively!

Solution No. 2

1. Problem Statement:

• Macro-enabled workbooks (.xlsm) in your organization are experiencing several issues:
  • Form controls not working (no response on click).
  • VBA code disappearing from the project pane.
  • Workbooks failing to open properly, requiring file repair.
  • These issues seem to be intermittent and affect multiple files.

2. Possible Causes:

• Recent Microsoft 365 updates (version 2311) might have introduced compatibility issues with macros.
• Corrupted files due to network issues or unexpected shutdowns.
• Anti-virus software interfering with macro execution.
• Third-party add-ins causing conflicts.
• User permissions and macro security settings not configured correctly.

3. Action Items:

• Isolate the Issue:
  • Test the affected workbooks on a different computer/network to see if the issues persist.
  • Create a new, minimal workbook with basic macros to see if the problem replicates.
• Check Updates:
  • Ensure you have the latest Microsoft 365 updates installed.
  • Consider temporarily reverting to an earlier version if the issue started after a specific update.
• Review File Integrity:
  • Use "File" > "Info" > "Check for Issues" to detect and repair potential file corruption.
  • Consider using specialized data recovery tools for more severe cases.
• Analyze Third-Party Add-Ins:
  • Temporarily disable add-ins one by one to see if any are causing conflicts.
  • Update or remove problematic add-ins if confirmed.
• Verify Macro Security Settings:
  • Check if macros are enabled for "Trusted Documents" or specific locations.
  • Adjust settings cautiously to balance security and functionality.
• Consult Microsoft Support:
  • If the issue persists, contact Microsoft support for further troubleshooting and potential bug reports.

4. Prioritization:

• Prioritize issues based on impact and urgency.
• Address widespread problems affecting critical workbooks first.

5. Communication:

• Keep users informed about the situation and progress made.
• Share workaround solutions if available while awaiting a permanent fix.

Additional Tips:

• Create backups of important workbooks regularly.
• Consider adopting a version control system for managing changes and rollback if needed.
• Encourage users to report issues promptly with detailed information (symptoms, steps taken).

By systematically assessing the causes and taking targeted actions, you can effectively troubleshoot and resolve the macro-enabled workbook issues in your organization. Remember to prioritize critical issues and keep users informed throughout the process.