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fireplacepros's avatar
fireplacepros
Copper Contributor
Jun 08, 2023

linking Excel with Outlook

I made a CRM in an Excel Worksheet in hopes to cold call potential new clients. I want to import it into our Outlook Calendar so that it will remind our sales guy(s) when he needs to do return calls or so we can schedule when he calls them. I go to Outlook, File, Import & Export, Import & Export, Import From Another File, Comma Separated Values, Select the .xlsx file, select the calendar i want it to go into, and then get a translator error. Why is that happening? Am i formatting the CRM incorrectly? I used a Customer Contact List Template. 

Thank you for any help, Microsoft support hasn't been able to help with this, so far.

9 Replies

  • NikolinoDE's avatar
    NikolinoDE
    Platinum Contributor

    fireplacepros 

    Here are some possible reasons and maybe some solution helps:

    1. File Format: Outlook Calendar import usually works with CSV (Comma Separated Values) files rather than XLSX (Excel Workbook) files. Make sure you save your Excel CRM file as a CSV file before attempting the import.
    2. Field Mapping: During the import process, Outlook may require you to map the fields from the CSV file to the corresponding fields in the Outlook Calendar. Ensure that the field mapping is accurate and matches the fields in your CRM.
    3. Data Validation: Check if your CRM data contains any invalid characters or formatting that may be causing the translation error. Remove any special characters or symbols that may not be compatible with Outlook Calendar.
    4. Date Format: Verify that the date format in your CRM matches the date format expected by Outlook Calendar. Different regions and versions of Outlook may have different date format requirements.
    5. CSV Separator: Confirm that the CSV file is using the correct separator (comma, semicolon, or tab) for separating the values. Outlook may expect a specific separator, so ensure that it matches.

    If you continue to encounter issues, you may consider using alternative methods to link Excel with Outlook, such as using VBA macros or third-party add-ins that provide more advanced integration options between the two applications.

    Additionally, keep in mind that Outlook also has its own built-in Contact management system (Outlook Contacts), which may be a more suitable place to store and manage your CRM data instead of the calendar.

    • fireplacepros's avatar
      fireplacepros
      Copper Contributor
      I ended up figuring out i needed to export it as a CSV but keeping it updated was going to be cumbersome bc I would have had to
      1)Sales person updates original worksheet
      2) I reexport file and replace existing file
      3) re-import into calendar

      I decided instead to import the file into Outlook Contacts which Converted much more smoothly(allowed me to us the separate address, city, and state fields). Now i need to figure out how to get the contacts to make calendar events through follow-up. Currently follow-up only makes a t-do list but it doesn't allow me to share it(both share and properties are grayed out). I noticed I can share my tasks but don't know how to turn my to-do list into tasks.
      • SergeiBaklan's avatar
        SergeiBaklan
        Diamond Contributor

        fireplacepros 

        "I noticed I can share my tasks but don't know how to turn my to-do list into tasks"

        In modern Outlook tasks are integrated with To-Do for the accounts hosted by Microsoft (like outlook.com for consumers and 365 tenants)

        Not sure it is still in preview or not.

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