Forum Discussion
126watercamtelnet
Jul 07, 2023Copper Contributor
I can't print Excel documents
My printer will not print my Excel documents. It prints Word docs and any other app I'm in. Can I get some guidance? Thanks, Kim email address removed for privacy reasons
126watercamtelnet
Copper Contributor
Hello Sergei,
What happens is, when trying to print any Excel doc, I get a message that says, "File could not be printed due to an error on Ricoh IM 350 on e00." Then I have to click on "OK" or "HELP". I click OK. There is nothing wrong with the printer because I can print emails, Word docs, from the web, etc. just not anything from Excel. I just realized it is now doing this for PUBLISHER docs too.
I am looking at my document in the print preview and when I click PRINT, it gives me the error message above.
SergeiBaklan
Jul 11, 2023MVP
Is that on any file (e.g. new empty Excel) or on some specific one?
- 126watercamtelnetJul 11, 2023Copper ContributorIt's only for my Excel documents. It prints Word docs, emails, website articles, etc. Excel is the only module that gives me trouble.