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TomasMoravec
Mar 12, 2024Copper Contributor
I cannot save save excel file just after I newly created access rights (IDM) to the file
I cannot save save excel file just after I newly created access rights (IDM) on file level to various persons/e-mail addresses. I get an error message: file cannot be saved.
I made sure I was managing the access rights under my proper user name (i have several ones). But it did not work either.
I could only save the file after removing the new access rights to status at the start.
How should I proceed?
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- AshaKantaSharmaIron ContributorThe issue may be related to file permissions, temporary file conflicts, or IDM configuration. Verify permissions, check for file locks, clear temporary files, and ensure both Excel and your system are updated. If the problem continues, reaching out to technical support may be necessary.