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agaday's avatar
agaday
Copper Contributor
Oct 27, 2025

I can no longer insert files into MS EXCEL

Hello, I can no longer insert files into EXCEL. Every time I try, the program freezes and restarts but does not allow the desired insertion. Thank you for your help. Armand GY
excel
office 365
Kidd_Ip's avatar
Kidd_Ip
MVP
Oct 28, 2025

Take a try on below:

 

  1. Check Excel Updates

Make sure you're running the latest version:

  • Open Excel → File → Account → Update Options → Update Now
  1. Disable Add-ins

Add-ins can cause freezing or crashes:

  • File → Options → Add-ins → Manage: COM Add-ins → Go
  • Uncheck all add-ins and restart Excel
  • Try inserting the file again
  1. Repair Office

Run a quick repair:

  • Go to Control Panel → Programs → Microsoft 365 → Change → Quick Repair
  • If that doesn’t work, try Online Repair
  1. Try a Different Insertion Method

If you're inserting:

  • Text or CSV files: Use Data → Get External Data → From Text/CSV
  • Other Excel files: Use Insert → Object → Create from File
  1. Check File Type and Size
  • Large or corrupted files may crash Excel
  • Try inserting a small, known-good file to test
  1. Run Excel in Safe Mode

This disables extensions and customizations:

  • Press Win + R, type excel /safe, and hit Enter
  • Try inserting the file again

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